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Literally means
'to make something easy'
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Provides and
environment which encourages and nourishes appropriate learning and
the development of skills and behaviours
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Makes people/groups
more competent, more powerful and more in control of their own
destinies
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Helps the group to
learn must be the single-minded aim
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The facilitator does
not need to have 'knowledge' of the issue
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The skills of a good
facilitator appear 'invisible'
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Helps the group
mobilise the resources
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Does not take sides
(remains neutral)
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Creates a
'space' for things to happen
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Allows everyone’s
ideas to be expressed
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Helps the group
'name the elephant'... (speak the unspoken)
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Helps expose the
iceberg (below the waterline) often 'feelings'
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Non-judgemental/Neutral
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Self-aware
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Not
'involved'
with the group and so are trusted
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Encourages
disclosure
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Listens to ALL
members of he group
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Not affected by
status/gender/others preconceptions
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Wanting to
understand
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Willing to be
divergent rather than convergent when required
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Keeps all points of
view out in the open
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Keeps track of all
the issues, especially those which have not been pursued
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Creates the right
blend of challenge and support for group members
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Creates the right
climate for the group to share/discuss anything helpful
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Creates a
'warm'
climate where weakness and failure can be discussed and people can
ask for help
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Helps staff develop
personal insight as well as insight into others
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Help staff develop
emotional resilience
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Confronts blockages
and helps members find their way around them
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Draws attention to
and helps manage processes. Makes
it ok to express feelings as well as facts
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Works flexibly
across a range of styles/approaches/techniques
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Makes members of the
group feel that they belong, are valuable and should be there